About Intent HQ

Recognised by the Financial Times as one of the FT1000 Fast Growing Companies in Europe (2022–2024), and winners of both Analytics Company of the Year 2025 and AI Company of the Year 2024 at the British Data Awards, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science. Backed by strong investors and trusted by a blue-chip international enterprise customer base, our mission is to become the world’s preeminent Customer Intent Engine by combining privacy-first signal intelligence, proprietary behavioural AI/ML analytics, and uniquely accessible enterprise insights into a single platform that enables organisations to build more genuine, sustainable, and profitable relationships with customers.

We began by solving complex challenges for clients in the telecommunications sector, including Verizon, O2, and Orange, and have since expanded into Financial Services, Retail, and Social Media, with clients such as HB Reavis and Zurich Group. Our clients typically manage tens of millions of customers and process billions of interactions daily. Our platform is purpose-built to handle data at this enormous scale efficiently, delivering tangible results

What sets us apart is our focus on deep customer interaction data, doing the hard, specialised work so our clients can focus on applying insight to their business strategies.

Today, Intent HQ is home to an exciting, diverse, and fast-growing team of 100+ people across London, Barcelona, Lisbon, Tel Aviv, New York, South Africa & India, collectively speaking over 15 languages.

Recent Awards & Recognition:

• Best AI Ethics & Diversity Award 2025 - AI World Series Awards

• AI Business of the Year 2025 - The National AI Awards

• Analytics Company of the Year 2025 – British Data Awards

• AI Company of the Year 2024 – British Data Awards

• FT1000 Europe’s Fastest Growing Companies 2022–2024 – Financial Times & Statista

• Top 100 Edge Computing Company 2024 – STL Partners

Why Join Us:

• Exciting Work Environment: Work on cutting-edge technology at the intersection of AI and data analytics.

• Impactful Role shaping how the company moves forward

• Growth Opportunities: Advance your career in a fast-paced, innovative industry

• Hybrid role: 3 days per week in our state-of-the-art London office plus access to the onsite gym (including towel serviced showers and changing facilities)

About the Role

We’re looking for an experienced Product Designer to join our team on a 6-month contract, playing a key role in shaping intuitive, impactful user experiences across our digital products. You’ll work closely with cross-functional teams — Product, Engineering, Research, and Data — to design elegant solutions that drive measurable value for users and the business.

You’ll be hands-on in Figma, translating ideas into pixel-perfect designs, prototypes, and scalable design systems. You’ll also bring a strong grasp of Agile and OKR workflows (AO workflows), ensuring that design output aligns seamlessly with product goals, user needs, and sprint deliverables.

Key Responsibilities

• Design end-to-end user experiences — from discovery and ideation through to final UI — in Figma.
  
  

• Collaborate with Product Managers, Engineers, and Researchers to define user problems, map journeys, and craft effective design solutions.
  
  

• Develop interactive prototypes to communicate design intent and validate usability.
  
  

• Contribute to and maintain the design system, ensuring visual and interaction consistency across all products.
  
  

• Interpret AO (Agile/OKR) workflows and integrate design activities into the product lifecycle (planning, sprint execution, retrospectives).
  
  

• Balance business goals, technical constraints, and user needs to produce practical yet delightful solutions.
  
  

• Conduct design reviews and participate in user testing sessions to gather and apply feedback.
  
  

• Clearly document design rationale and maintain design specifications to support smooth developer handoffs.
  

Required Skills & Experience

• 3–5+ years of professional Product Design or UX/UI Design experience.
  
  

• Advanced proficiency in Figma — including components, auto-layout, prototyping, and shared libraries.
  
  

• Solid understanding of Agile delivery models, OKR-based product planning, and cross-functional collaboration workflows.
  
  

• Proven ability to translate complex workflows into simple, usable interfaces.
  
  

• Strong portfolio demonstrating design systems thinking, high-fidelity UI, and real-world implementation.
  
  

• Excellent communication and storytelling skills — comfortable presenting design rationale to non-design stakeholders.
  
  

• Ability to manage multiple projects in a fast-paced, collaborative environment.
  

Nice to Have

• Experience working with data-heavy or enterprise-level products.
  
  

• Familiarity with tools such as Miro, Jira, or Confluence.
  
  

• Knowledge of accessibility standards (WCAG) and responsive design principles.
  
  

Exposure to design metrics, user analytics, or experimentation frameworks (e.g., A/B testing).

Benefits

• Flexible working

• Free breakfast daily (when in the office)

• 26 days holiday (pro rata)

• Pension scheme

• Income Protection with Employee Assistance Programme

• Life Assurance

• Oliva Mental Health platform and counselling

• Higher than statutory maternity/paternity benefits

• Work socials

• Wellbeing programme

• Cycle to work scheme

• Training opportunities