About Intent HQ

Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world’s preeminent Customer Intent platform by bringing together privacy-first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. . Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few.

Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard-specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services.

Intent HQ is an exciting place to work, we are very proud to have made our debut on the FT1000 Fastest Growing Companies in Europe for 2022! We have a talented team of circa 100 -people (and growing!) based in & around London, Barcelona, Lisbon and New York & Tel Aviv, collectively speaking over 15 languages!

Why Join Us:

• Exciting Work Environment: Work on cutting-edge technology at the intersection of AI and data analytics.

• We are Winners: AI Company of the year 2024 & Best inTech Employer Women in Tech awards 2022 & 2023

• Growth Opportunities: Advance your career in a fast-paced, innovative industry.

• Hybrid working: Based in our London office 2-3 days per week and the rest of the week remote, based on your location

GRC Lead – Privacy, AI & Security

We’re looking for a hands-on GRC Lead to own the operational delivery of governance, risk, and compliance across Information Security, Privacy, and AI within an AI-driven analytics business.

This role has a strong emphasis on privacy control effectiveness, ensuring controls are not just designed well, but embedded and working in real client-facing analytics workflows, aligned to privacy by design and default.

Reporting to the VP of InfoSec & Privacy, you’ll partner closely with engineering, product, data, legal, and security teams to ensure controls are practical, risk-based, and technically robust.

What You’ll Do

• Run GRC frameworks across ISO 27001, ISO 27701 (primary focus), and ISO 42001

• Assess privacy in AI environments — DPIAs, data flows, inference and re-identification risks

• Embed AI governance with a privacy-first lens across use cases and pipelines

• Drive privacy, security & AI by design in analytics, data pipelines, and product workflows

• Challenge technical teams on control effectiveness and real risk

• Own audits & certifications (ISO 27001, 27701, 42001)

• Operationalise policies & controls — translating regulation into practice

• Monitor, test, and improve controls continuously

• Act as the GRC lead across teams and provide clear risk-based reporting

What You Bring

• 3–5 years’ hands-on GRC experience across privacy, security, and AI

• Strong experience with DPIAs and privacy risk in data/analytics environments

• Background in AI, analytics, or martech-heavy businesses

• Solid understanding of security governance and control effectiveness

• Ability to assess data flows, AI pipelines, and real-world privacy risks

• Confidence to challenge engineering and product teams constructively

Nice to have: CIPP/E, CIPM, ISO 27001/27701, CISSP/CISM/CRISC, ISO 42001

How You’ll Work

• Hands-on, not checkbox compliance

• Partner and challenger to technical teams

• Focused on real risk reduction

• Pragmatic in fast-moving environments

Diversity & Inclusion

Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer (51-149 Employees)’ category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of.

Our Culture

Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.

Benefits

• Private Medical Insurance (subject to eligibility)

• Income Protection with Employee Assistance Programme (EAP)

• Life Assurance

• Higher than statutory maternity & paternity benefits

• Pension scheme

• Flexible working

• 26 days holiday (increasing with service)

• Tech pack

• Training opportunities

• Wellbeing programme

• Oliva mental health platform & counselling

• Cycle to Work scheme

• Free access to onsite gym (including towel-serviced changing rooms and showers)

• Free breakfast daily & healthy weekly lunch (when in office)