About Intent HQ

Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world’s preeminent Customer Intent platform by bringing together privacy-first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. . Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few.

Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard-specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services.

Intent HQ is an exciting place to work, we are very proud to have made our debut on the FT1000 Fastest Growing Companies in Europe for 2022! We have a talented team of circa 100 -people (and growing!) based in & around London, Barcelona, Lisbon and New York & Tel Aviv, collectively speaking over 15 languages!

Why Join Us:

• Exciting Work Environment: Work on cutting-edge technology at the intersection of AI and data analytics.

• We are Winners: AI Company of the year 2024 & Best in Tech Employer Women in Tech awards 2022 & 2023

• Impactful Role: Directly impact on company revenue 

• Growth Opportunities: Advance your career in a fast-paced, innovative industry.

• Hybrid working: Based in our London office 2-3 days per week and the rest of the  week remote

The Opportunity:

As a Senior Pre-Sales Solutions Consultant, you will use deep understanding of our clients to create & deliver compelling solutions as part of a class-leading Sales experience. If the following statements sound like you - we would love to hear from you!

- You are motivated to add value by solving challenges in technical, functional
& business environments
- You love to inspire action by applying great consultative skills alongside
compelling product demonstrations
- You can articulate complex solutions in a simplified way
- You’re always looking to learn about people, processes & technology and
how AI & data can create new experiences & solve their problems
- You are passionate about the team's success with a track record of breaking
targets

Key Responsibilities

Understanding & Insight

- Support the Sales team to position Intent HQ’s unique value proposition in target sectors with research on relevant strategies, technology & data architectures.

- Deliver engaging prospect proposals & statements of work leveraging your
knowledge of the client to tailor the works based on benefits to the client.

- Stay up to date on the relevant industry trends & ecosystems in AI & Data,
MarTech, Experience Management & Digital Engagement.

- Contribute to the Intent HQ product strategy & roadmap to ensure our
solutions are & remain competitive.

Inspiration with Confidence
- Collaborate with the Sales Executives in your territory to discover customers’
needs & offer solutions with Intent’s products and partner solutions.

- Lead the creation of recommended solution architectures, designs &
implementation plans for client approval & business case development
based on thorough analysis of their environment & needs.

- Craft client-specific presentation materials.  Prepare & deliver
demonstrations on the platform.

- Succinctly develop & communicate prospective & actual use cases for
subsequent validation in proof of concept & proof of value work

- Constantly seek new ways to make products relevant & attractive by
observing the environment and current trends. Championing needs into
delivery through the Product roadmap.

Execute with Integrity
- Act as the primary Technical point of contact for clients, managing &
communicating progress, issues & risks to ensure that customer solutions
are understood, delivered on time & on budget

- Evaluate options & validate deployment architectures. Conduct data
readiness assessment in line with client aims

- Continuously collaborate with client sales executives & our extended teams
including infosec & privacy, delivery & change

- Remain active post-contract to support customers' successful Onboarding and
subsequently, scale out of the solution across their organisation

What we’re looking for:

- Great at creating inspiring stories with phenomenal communication &
presentation skills that lead to understanding & action
- A flexible & resilient problem solver; our strongest teammates have a sense
of urgency to resolve issues
- Instil trust with prospects through a sense of organisation & follow-through
- Familiar with issues of security, privacy & data ethics including regulatory
requirements, architectural implications
- Experience in Customer & Digital Transformations in one or more of the
following areas to establish credibility with Prospects with feasible solutions;
- Web & Mobile Applications (e.g. frameworks, application lifecycles)
- AI & Data (including LLMs, RAG architectures, Agents)


Systems experience:
- Cloud data technologies (e.g. DataBricks, AWS RedShift, GCP
BigQuery,)
- Marketing Technology (e.g. Adobe, Salesforce, Tealium)
- Engagement & Decisioning (i.e. Pega)
- CRM (e.g. Salesforce, MS Dynamics)
- Familiar with Sales processes & tools

Diversity & Inclusion

Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer (51-149 Employees)’ category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. This year in 2024 we have been nominated again for the Best Tech Employer and our in house recruiter has been shortlisted for the Best In house Recruiter award!

Our Culture

Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.

Benefits

• Flexible working
  
• Free breakfast daily (when in the office)
  
• 26 days holiday (increasing with service)
  
• Pension scheme
  
• Income Protection with Employee Assistance Programme
  
• Life Assurance
  
• Oliva Mental Health platform and counselling
• Higher than statutory maternity/paternity benefits
  
• Work socials
  
• Wellbeing programme
  
• Cycle to work scheme
  
• Training opportunities