About Intent HQ

Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world’s preeminent Customer Intent platform by bringing together privacy-first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. . Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few.

Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard-specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services.

Intent HQ is an exciting place to work, we are very proud to have made our debut on the FT1000 Fastest Growing Companies in Europe for 2022 and 2023. We have a talented team of circa 110 people and growing, based in & around London, Barcelona, Lisbon, New York and Tel Aviv, collectively speaking over 15 languages!

Why Join Us?

• Exciting Work Environment: We work on cutting-edge technology at the intersection of AI and data analytics.

• We are Winners: AI Company of the year 2024. Winners of Best inTech Employer Women in Tech awards 2022 & 2023 & awarded Highly Commended in 2024

• Impactful Role: Directly influence the company’s security design

• Growth Opportunities: Advance your career in a fast-paced, innovative industry.

• Hybrid working

The Opportunity

The Principal DevSecOps Engineer will support the design, implementation, and optimization of secure, scalable, and automated cloud software. This role is critical in driving the integration of security into the development and operations processes, ensuring that our systems and applications remain resilient, compliant, and high-performing. The Principal DevSecOps Engineer will serve as a technical authority, mentor, and innovator, collaborating with engineering teams to promote best practices and align strategies with organisational goals.

Key Responsibilities:

• Develop the infrastructure to run the platform and associated internal products

• Provision of the infrastructure for clients

• Supporting engineering and data science staff with ci/cd

• Supporting architecture design and product viability

• Stay up to date with infrastructure and automation technologies

• Foresee infrastructure security concerns to protect customer data

• Contribute to the security architecture of the platform.

• Build with monitoring and observability in mind

• Support less experienced colleagues in career development

• Document solutions that are well designed and implemented

• Supporting with ISO27001 compliance
  
  

Qualifications, skills and attributes

You will work with a variety of technologies including:

• Hashicorp Nomad / Consul / Vault for service orchestration, service discovery and secrets management, to form abstracted datacenters and enable the concept of immutable infrastructure.

• Hashicorp Terraform to declare, manage, deploy, and automate our Infrastructure as Code.

• Bash for simple and Python for slightly sophisticated scripting. Python/Go Lambdas to tie the automation fabric together.

• Deep AWS experience and Kubernetes on Azure.

• TeamCity and Github Actions to take infrastructure automation to the next level.

• S3, Cassandra, Elasticsearch and PostgreSQL as the main data stores.

• FlatCar Linux is the operating system where the infrastructure is immutable. CentOS where the approach does not work (such as huge databases).
  Kafka and streaming technologies.

• Passionate about Dev Sec Ops and collaborating with technical decision makers.

• Enjoy learning new technologies.

Skills & attributes:

• A desire to be in service of a bigger cause

• A deep sense of purpose and understanding of the profound impact of their role

• Ability to simplify complex information through being straight forward & appropriately transparent

• Adaptability

• Tenacity

Experience

• 7+ years of experience in a DevOps / Operations / Systems Engineer role.
• 5+ years experience as Linux administrator.
• 5+ years experience as AWS administrator.
• 2+ years experience writing infrastructure as a code with Terraform.
• Experience with orchestration solutions (Nomad, k8s, OpenShift) is a plus
• The ability to work on your own initiative and drive improvements is key.
• Contribute to and make steady progress on tasks within the area.
• Be able to ship results regularly, with guidance and oversight.
• Collaborate directly with peers on the team.
• Be self-directed in your learning process.
• Know when to ask for help when getting stuck.
• Automate your work

Reporting line:

Reporting to the Engineering Manager.

Diversity & Inclusion

Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practising diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning several consecutive Women in Tech UK Awards, under the 2023 Best Tech Employer (51-149 Employees)’ category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. This year in 2024 we were awarded the Highly Commended award for Best in Tech employer (50- 250 employees) & our Head of Talent was awarded the Highly Commended award for Best in House Recruiter, a testimony to our commitment in this space.

Our Culture

Working for Intent HQ, you have the opportunity to work with cutting-edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family-friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.