About Intent HQ

Recognised by the Financial Times as one of the FT1000 Fast Growing Companies in Europe (2022–2024), and winners of both Analytics Company of the Year 2025 and AI Company of the Year 2024 at the British Data Awards, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science. Backed by strong investors and trusted by a blue-chip international enterprise customer base, our mission is to become the world’s preeminent Customer Intent Engine by combining privacy-first signal intelligence, proprietary behavioural AI/ML analytics, and uniquely accessible enterprise insights into a single platform that enables organisations to build more genuine, sustainable, and profitable relationships with customers.

We began by solving complex challenges for clients in the telecommunications sector, including Verizon, O2, and Orange, and have since expanded into Financial Services, Retail, and Social Media, with clients such as HB Reavis and Zurich Group. Our clients typically manage tens of millions of customers and process billions of interactions daily. Our platform is purpose-built to handle data at this enormous scale efficiently, delivering tangible results

What sets us apart is our focus on deep customer interaction data, doing the hard, specialised work so our clients can focus on applying insight to their business strategies.

Today, Intent HQ is home to an exciting, diverse, and fast-growing team of 100+ people across London, Barcelona, Lisbon, Tel Aviv, New York, South Africa & India, collectively speaking over 15 languages.

Recent Awards & Recognition:

• Best AI Ethics & Diversity Award 2025 - AI World Series Awards

• AI Business of the Year 2025 - The National AI Awards

• Analytics Company of the Year 2025 – British Data Awards

• AI Company of the Year 2024 – British Data Awards

• FT1000 Europe’s Fastest Growing Companies 2022–2024 – Financial Times & Statista

• Top 100 Edge Computing Company 2024 – STL Partners

Why Join Us:

• Exciting Work Environment: Work on cutting-edge technology at the intersection of AI and data analytics.

• We are Winners: AI Company of the year 2024 & Best inTech Employer Women in Tech awards 2022 & 2023

• Impactful Role: Directly influence the company’s legal and risk management strategies.

• Growth Opportunities: Advance your career in a fast-paced, innovative industry.

       Hybrid working: Based in our London office 2-3 days per week and the rest of the            week remote

The Opportunity:
We’re looking for a Frontend / Fullstack Engineer who loves building high-quality user experiences and isn’t afraid to own features end-to-end. You’ll play a key role in shaping the interfaces, workflows, and interactions that make our platform intuitive and powerful for our clients.

Your work will span from translating product ideas and design concepts into polished interfaces, to wiring frontend components with backend APIs, to improving performance, accessibility, and reliability. You’ll collaborate closely with product managers, designers, and AI engineers to bring features to life—always with a focus on delivering value and making complex things feel simple for users.

This role is ideal for someone who enjoys switching between frontend craftsmanship and practical fullstack work, thrives in a collaborative environment, and thinks about product outcomes just as much as technical solutions.

What We’re Looking For:

• Strong Frontend foundations: JavaScript/TypeScript, React, modern component patterns, state management, performance, and accessibility.
• Ability to turn concepts or Figma designs into polished, production-ready interfaces.
• Product-oriented mindset: focus on user problems and value delivery rather than just completing tickets.
• Solid Fullstack fundamentals: comfortable working with Node.js or Python, building APIs, and debugging across the stack.
• Good understanding of testing practices and quality-driven engineering.
• Familiarity with modern cloud environments, CI/CD workflows, and deployment pipelines.

Nice to Have:

• Experience building data-rich UIs, dashboards, or complex workflows.
• Familiarity with AI-driven interaction patterns or agent-based UX.
• A good sense for UI/UX design quality.
• Experience with monorepos, modular architectures, or Next.js app router.
• Exposure to our tech stack or similar tools.

What You’ll Do:

• Build intuitive, performant, and scalable user interfaces for both clients and internal users.
• Work closely with product managers and designers to define, prototype, and iterate on features.
• Ship fullstack functionality when needed, from UI to API integrations.
• Contribute to our design system, shared components, and frontend architecture improvements.
• Integrate frontend interfaces with AI agents, workflows, and real-time experiences.
• Apply engineering best practices for performance, testing, and maintainability.
• Participate in design reviews, code reviews, and team knowledge sharing.
• Iterate after deployment based on real-world usage and metrics.

At Intent HQ, you'll have many opportunities to improve and learn. If you care about collaboration, technical excellence, and experimentation, this is the right place for you!

Our Tech Stack

You'll work with a variety of modern technologies, including:

Agent Development

• Google ADK, Mastra, MCP (Model Context Protocol), Agent-to-Agent frameworks

Frontend

• TypeScript, React & Redux, Next.js
• Modern styling with Shadcn, Material UI, and Tailwind CSS

Backend & APIs

• Python and Node.js for APIs and agents
• Databricks for data storage and ML platform

Infrastructure

• AWS, Docker, and Kubernetes

Diversity & Inclusion

Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer (51-149 Employees)’ category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. This year in 2024 we have been nominated again for the Best Tech Employer and our in house recruiter has been shortlisted for the Best In house Recruiter award!

Our Culture

Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.

Benefits

• Flexible working
  
• Free breakfast daily (when in the office)
  
• 26 days holiday (increasing with service)
  
• Pension scheme
  
• Income Protection with Employee Assistance Programme
  
• Life Assurance
  
• Oliva Mental Health platform and counselling
• Higher than statutory maternity/paternity benefits
  
• Work socials
  
• Wellbeing programme
  
• Cycle to work scheme
  
• Training opportunities